Frequently Asked Questions

Here you will find answers to popular questions about the service, its features, and troubleshooting.

How to exchange on Ant.Exchange?

Is registration required to make an exchange?

Can I cancel the exchange if the order has already been paid?

I made the payment, but the order status hasn’t changed. I don’t see the “I paid” button. What should I do?

I sent a different amount than what was specified in the order. What should I do?

How long is the exchange rate fixed?

How long does it take to process an order?

How to find the HASH (TXID) of your transaction in different networks?

What are the reasons for an AML check on a transaction?